Our return and exchange policy is designed to protect you the shopper. We carefully inspect all of our costumes before sending them to buyers.
If you feel that you meet the criteria below please email us returns@costumesforsalecom.au.
Refunds and Exchanges are at the sole discretion
of costumesforsale.com.au
We do not offer returns and exchanges on used costumes, they must be in perfect condition for resale.
You may be eligable to return a costume if...
- The costume or accessory is damaged when you receive it
- If the costume does not fit
You are not eligable for a return if...
- you have worn the costume
- you change your mind
Exchanges
We are happy to provide an exchange on your costume if...
- the costume does not fit you
- an error has been made from you dispatch
You are not eligable for an exchange if...
- The costume has been worn
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